NioX support

Support built around one assistant

Ask the NioX assistant about deposits, withdrawals, trading, earning, the card, security or verification. It answers from published NioX policy at any hour and hands you to a named team when a matter needs a person.

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The assistant cannot see your account, move funds or give investment advice. NioX will never ask for your password or a sign in code in this window.

Help centre

Browse every published answer

Filter the answers by topic or search for a phrase. When a matter needs a person the direct contacts sit below.

Direct contacts

When a matter needs a person

Write from the email tied to your account and include your account number so the team can act without delay.

Account and verification
Compliance and sanctions
Complaints
Law enforcement and regulators

NioX will never ask for your password or a sign in code. Report any message that does.