NIO Protection Fund

Your security,
our priority

Our mission is to inspire the world to embrace cryptocurrencies. In order to provide investors with a safe and secure trading environment, NIO is committed to maintaining an emergency insurance reserve of 1,000 BTC for our users.

Insurance Reserve

1,000BTC

View Wallet →

🛡 Protected

₿ 1,000 BTC

✓ Verified

Highlights

Why trust the
NIO Protection Fund

Transparent

Our wallet addresses are made publicly available to demonstrate the importance of transparency and accountability at NIO.

Reliable

The Protection Fund provides a layer of financial assurance. NIO will leverage this reserve to ensure adequate coverage for users.

Efficient

The NIO Protection Fund is securely self-funded. Users eligible for valid claims related to actual financial losses may file promptly.

Questions

Frequently Asked Questions

01Who benefits from the NIO Protection Fund?+

All verified NIO Exchange users are eligible for protection under the NIO Protection Fund. The fund is designed to safeguard user assets in the event of unforeseen security incidents, ensuring peace of mind for every trader on our platform.

02Who is not covered in the NIO Protection Fund?+

Users who violate the platform's terms of service, engage in fraudulent activities, or fail to maintain proper account security measures (such as enabling 2FA) may not be eligible for coverage under the Protection Fund.

03How do I make a claim?+

To file a claim, contact our support team through the official NIO Exchange help center. Provide relevant details of the incident, including transaction IDs and a description of the issue. Our team will review and process eligible claims promptly.